Expedio AIYour business runs itself on everything that repeats.
We build AI WhatsApp assistants, bookings and reminders made to measure. Pick your business and see what it would have handled in a day, without you.
An ordinary day at a garage · illustrative example
By the end of the day: 3 handled on their own, 1 passed to you.
- Assistant: Good morning, Jordi. You're booked in today at 9:30 for a brake check. Reply 1 to confirm or 2 to change it.
- Customer: 2, can't make it today
- Assistant: No problem. Tomorrow we have 9:30 or 12:00. Which suits you better?
- Customer: 12 please
- Assistant: Done: tomorrow at 12:00. Today's slot is now free for another customer.
- Customer: Hi, any chance of an oil change on Saturday?
- Assistant: Hi! On Saturday we have 10:00 or 12:30. Which suits you better?
- Customer: 10 is perfect
- Assistant: Done. See you on Saturday at 10:00. We'll send you a reminder on Friday.
- Assistant: Hi Ana, your car is ready. You can collect it today until 20:00.
- Customer: I'll come by around 7
- Assistant: Great, see you at 19:00.
- Customer: Hi, the car makes a strange noise when I brake. Is it serious?
- Assistant: A mechanic needs to look at that. I'm passing your message to the garage and they'll write to you first thing tomorrow to book you in.
- Customer: OK, thanks
- You get a notification with the conversation
An ordinary day at a restaurant · illustrative example
By the end of the day: 3 handled on their own, 1 passed to you.
- Customer: Hi, do you have gluten-free dishes?
- Assistant: Hi! Yes: most dishes on the menu can be made gluten-free and we have gluten-free bread. Would you like to book a table?
- Customer: Yes, for 4 on Friday at 21:00
- Assistant: Booked: Friday at 21:00, 4 people. We'll let the kitchen know about the gluten.
- Customer: Do you do takeaway?
- Assistant: Yes, from 13:00 to 15:30 and from 20:00 to 23:00. Tell me what you'd like and when you'll come by.
- Customer: Two set lunches at 14:00
- Assistant: Noted: two set lunches to collect at 14:00.
- Assistant: Hi Pau, we're expecting you tonight at 21:30, table for 2. If anything changes, just reply to this message.
- Customer: There'll be 3 of us, is that OK?
- Assistant: No problem: table for 3 at 21:30. See you later!
- Customer: We'd like to celebrate a birthday for 25 people in November
- Assistant: Lovely! The manager handles large groups personally. I'm passing on your message with the date and the number of guests, and they'll write to you tomorrow.
- Customer: Great, thanks
- You get a notification with the conversation
An ordinary day at a hair salon · illustrative example
By the end of the day: 3 handled on their own, 1 passed to you.
- Assistant: Hi Laura, you're booked in today at 12:00 for a cut and colour. Reply 1 to confirm or 2 to cancel.
- Customer: 2, so sorry
- Assistant: No problem, it's cancelled. Whenever you want another appointment, just message us here.
- Assistant: Hi Sara, a slot has opened up today at 12:00. You asked us to let you know. Would you like it?
- Customer: Yes! I'll be there
- Assistant: Booked. See you at 12:00.
- Customer: How much is hair straightening?
- Assistant: It depends on your hair's length and type. The stylist will tell you in a free 10-minute consultation. Shall I book one?
- Customer: OK, Thursday afternoon
- Assistant: Thursday at 17:30. We'll send you a reminder on Wednesday.
- Customer: Hi, yesterday's colour came out darker than I asked for
- Assistant: We're sorry it didn't turn out as you wanted. I'm passing your message to the stylist right now so they can write to you and put it right.
- You get a notification with the conversation
An ordinary day at a shop · illustrative example
By the end of the day: 3 handled on their own, 1 passed to you.
- Customer: Hi, do you still have the blue jacket from the window in a medium?
- Assistant: Hi! Yes, we have one left in medium. Shall we hold it for you until 20:00 tomorrow?
- Customer: Yes please
- Assistant: Held in your name. Come by any time before then.
- Assistant: Hi Pere, the item you ordered has arrived. You can collect it in store from 10:00 to 20:00.
- Customer: I'll come this afternoon
- Assistant: Perfect, we'll have it ready at the counter.
- Customer: I was given some trainers and they're too small. Can I exchange them?
- Assistant: Of course: you have 30 days to exchange them with the gift receipt. Shall we set your size aside?
- Customer: Yes, a 42
- Assistant: A 42 is set aside for you. See you soon!
- Customer: Do you do business prices? It would be 40 T-shirts with a logo
- Assistant: The manager handles business orders personally. I'm passing on your message and she'll write to you tomorrow with a quote.
- You get a notification with the conversation
What we build
Four pieces combined to suit your business. You keep using the tools you already have: we connect them.
See the services in detail-
AI customer service on WhatsApp
Answers questions, takes orders and books appointments at any hour. When a case needs a person, it passes you the conversation.
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Bookings, appointments and reminders
Online booking connected to your calendar, with confirmations and reminders that cut no-shows.
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Internal processes
Orders, invoices and stock without copying data by hand from one place to another.
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Essential online presence
If you don't have it yet: a simple website, an automated contact channel and your Google listing up to date.
How we start
You don't touch anything technical: tell us how you work and we take care of the rest.
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Usually one or two weeks
You tell us about your day
On WhatsApp or by email. Tell us what you do by hand every day and what you'd like off your plate.
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We show you a trial
We propose a concrete solution and you try it out in a trial version before anything else.
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We get it running
We switch it on without stopping your business and fine-tune it with the real cases from the first weeks.
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Then, every month
We look after it
Maintenance, adjustments and support. You see in your dashboard what's working.
Pricing
Every business needs different pieces, so there's no single rate: we give you a tailored quote before we start. What's the same for everyone is how you pay.
Ask for your quote on WhatsAppQuote
Made to measureFor: your business
| Item | What's included | When you pay |
|---|---|---|
| Initial setup |
|
A one-off payment |
| Monthly fee |
|
Every month |
Amount
We give it to you in writing before we start, based on the pieces you need.
Terms
- Tailored quote, no commitment
- No commitment in the first month
- If you continue, a 6-month commitment
And you see it all, without asking
Every client gets their own login: which automations are running, how much they're being used and what we've invoiced.
Your automations
- WhatsApp assistantActive
- Appointment remindersActive
Recent usage
| Date | Automated actions | Messages |
|---|---|---|
| Monday | 18 | 41 |
| Tuesday | 12 | 29 |
| Wednesday | 15 | 33 |
Billing
- October monthly feePaid
Before you message us
If you have another question, message us and a person will answer, not a form.
Do I need technical knowledge?
No. We handle the entire technical side; you keep using the tools you already know.
What if a customer wants to talk to a person?
The assistant passes you the conversation when needed: a complaint, a special case or someone who'd rather talk to you. We decide with you which cases.
How long does it take to be ready?
Usually one or two weeks. First we show you a test version to approve, then we switch it on.
How does pricing work?
A one-off payment for the setup and then a monthly fee for maintenance, adjustments and support. Since every business needs different pieces, we give you a custom quote with no commitment.
What happens to my customers' data?
We don't train any AI model on your data. The automations only connect the tools your business already uses, and your information stays in them.
Is there a minimum contract, can I cancel anytime?
The first month is a trial month: you pay the initial setup and the first month of maintenance, with no minimum commitment. If you decide to continue, from the second month onward you enter a 6-month minimum term.
Does this work for my type of business?
If your customers message you, book appointments or place orders, almost certainly: garages, restaurants, hair salons, shops… If you're not sure, tell us and we'll give you a straight answer.
Tell us what you do by hand every day
We'll tell you, with no commitment, where we'd start in your business.
We usually reply within 24 working hours.
To: Expedio AI
Hi, I'd like to know what you could automate in my business.